Home » New Patients (Family Practice)
WFHT accepts new patients through the Government of Ontario’s Health Care Connect program – a program that links patients to doctors and nurse practitioners accepting patients in their community. To become a patient of the WFHT you must first register with Health Care Connect. You may request WFHT as an option for enrollment if and when we are accepting new patients.
Immediate family members of current patients will be considered for enrollment outside of Health Care Connect. Patients are encouraged to ask their providers on behalf of an immediate family member if they are accepting new patients, and will be provided information to support their enrollment.
Register yourself and/or your whole family for Health Care Connect and a care connector will search for a doctor or nurse practitioner who is accepting new patients in your community, including the WFHT.
To register you will need to provide:
- your name
- a valid Ontario health card
- an up-to-date mailing address associated with your health card (here’s how to update it your address if needed)
- basic health information to help determine health needs
How to sign-up for the service: Register online or call 811 24 hours a day, seven days a week. Once registered, the request will be given to a Health Care Connect nurse to:
- review the request
- try to find the right family health care provider in the local community who is accepting new patients
- contact if a provider is found, and give their contact information
Joining Health Care Connect does not guarantee that a family doctor or nurse practitioner will be found for you immediately. Those who need urgent care will be placed first.
For more information on Health Care Connect visit https://www.ontario.ca/page/find-family-doctor-or-nurse-practitioner.
New patients to the WFHT are encouraged to download and print our Welcome Package. This guide will provide helpful information about what to expect and how to prepare for your first appointment. It will also be a resource to you through your time as a patient at the WFHT.
Personal Health Information
The Windsor Family Health Team is regulated by and adheres to Ontario’s Personal Health Information Protection Act, 2004. All patients enrolled with the WFHT Family Practice or receiving services through the Team Care Centre are required to complete consent forms addressing the collection, use, and disclosure of personal health information.
Click here to access these forms and to learn how the Windsor Family Health Team protects your personal health information. (https://www.windsorfht.ca/personal-health-information-consent-forms/)
We are proud to offer our patients access to a variety of digital tools to allow you to be more connected with your health care. These tools allow us to offer faster, more accessible appointment booking and management and also gives you the ability to book a virtual visit which you can attend from the comfort of your own home.
To allow us to offer these services, our patients must consent to the use of their email address for communication regarding our digital services including appointment reminders, referral status updates, health promotion/education information, general announcements, and patient satisfaction surveys. You can find a copy of the terms and conditions below.
New Patients to the Windsor Team Care Centre (WTCC) are encouraged to download and print our Welcome Package. This guide will provide helpful information about what to expect and how to prepare for your first appointment. It will also be a resource to you through your journey with the Team Care Centre and for when your journey is complete.
Download our Welcome Package below:
